Practical info

jemamuse

Practical info

Welcome at jemamuse.be

Offering a range of unique home accessories and hands-on crafting classes.

Accessories:
A lot of the items are handmade and therefore no one is exactly the same and each one is unique.
All prices are in euro, excl. shipping cost.


Workshops:
The workshops are displayed per date and location. Be sure to pick the right one of your choice.

Workshop max. capacity up to 12
Refunds on workshop bookings are not available, however if you can't attend the class, you are more than welcome to send someone in your place.
Your place in the workshop is confirmed when the payment is submitted. You will receive a confirmation mail.
When the minimum of 5 participants is not reached 3 days prior to the workshop, jemamuse can hold the right to cancel te weaving class. The entry fee will be refunded within 3 working days or you can opt to join one of the next workshops.

Payment: 

I accept all purchases by Stripe.
For buyers in Belgium, you can also pay by bank transfer. Drop me a line at anneke@jemamuse.be and I'll give you my bank payment specifications, BIC & IBAN code.



Shipping: 

Items will be wrapped with great care in a nice wrapping paper and shipping safe packaging.
For buyers in Belgium, a local pickup or pre-arranged delivery is possible. Please send me an e-mail if you wish to choose so: anneke@jemamuse.be
International orders will be shipped via DHL Standard or BPost.
However, do not hesitate to contact me with any questions about your shipping.

Please be aware that any customs duties and taxes are at buyer's charge and responsibility.



Returns:
If you find that your item has been delivered to you damaged during transport, I’m very sorry about this inconvience.
Please contact me within 24hrs time by mail and send me some pictures from the damaged goods. I will thereby decide whether you need to send back the package or not.
Refund of the goods will be done at price quoted on the webshop at the time of mail notification. If the goods are at reduced price due to promotion or sales, the price as mentioned on the webshop will be refunded.
Return transport is at my charge.
Please note that first delivery charges will not be refunded.

Happy shoppping!